Common problems / 2020 Jeep Cherokee
2020 Jeep Cherokee Common Problems & Recalls
Shopping for a 2020 Jeep Cherokee or already own one? Here are the problems owners most often report to NHTSA, any open recalls, and what tends to go wrong — so you know what to watch for. Got a specific symptom? Run a free diagnosis →
Most reported problems
Based on 247 owner complaints filed with NHTSA for the 2020 Jeep Cherokee.
- Power Train131 reports
- Engine35 reports
- Unknown Or Other33 reports
- Electrical System33 reports
- Service Brakes23 reports
Recalls
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA20V191000
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- STEERING:RACK AND PINION:RACK19V637000
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
- POWER TRAIN26V290000
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Having one of these problems on your 2020 Jeep Cherokee? Describe the symptom and RevAI cross-checks it against real recall and complaint data — with an honest confidence score.
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Data from the National Highway Traffic Safety Administration (NHTSA). Complaint volume reflects how often owners report an issue, not a guarantee your vehicle has it. Always confirm with a licensed mechanic.